Cancellation Policy

An alternate may attend in your place. However, if you or an alternate attendee are unable to attend the class or re-test please cancel your reservations no later than two weeks before the class by contacting the documentation training registration coordinator at doctraining@illinois.edu. If you cancel anytime prior to two weeks of the class or re-test start date, a refund less $50 processing fee will be made. If you cancel within two weeks to the class or re-test start date or do not show at the class or re-test, NO refunds will be given.